Subscription, Invoicing and Cancellation
Choosing a plan, switching between monthly and annual payments, finding your invoices, and cancelling without losing your data.
Choosing or Changing a Plan
You can choose a plan in the portal under Settings in the Subscription section. Upgrades are effective immediately; you pay the difference pro-rata. Downgrades become effective on the first day of your next period, so you don't lose anything for the rest of the paid period.
With annual payment, you pay for ten months for twelve. You can switch from monthly to annual at any time; the outstanding part of the monthly period will be settled.
Your Own Invoices
Our invoices to you can be found under Settings in the Subscription section, with the PDF per period. They are also sent by email to the billing address you set there — this can be a different address from your login.
Cancellation
Go to Settings, Subscription and select 'Cancel'.
Your subscription will continue until the end of the paid period.
Before the end, export your administration: invoices, expenses, and transactions.
After expiry, your account will be closed and your data deleted in accordance with the retention period.
Do you just want to pause? Please contact us before cancelling. Often, a lower plan or a temporary pause is more convenient than starting over.
Frequently Asked Questions
Am I tied to a contract?
No. Monthly subscriptions can be cancelled per month, annual subscriptions at the end of the year.
Do I get a refund if I cancel halfway through a year?
A current annual period will not be refunded, but you retain access to all features until the end.